Return Policy

If a card is not what you expected, we will make it right.

30-day returns

Unopened, unaltered cards can be returned within 30 days of delivery for a refund of the item price. Return shipping is the buyer's responsibility unless the card was misgraded or damaged in transit.

Condition disputes

If a card arrives in worse condition than listed, email photos within 7 days of delivery and we will issue a partial or full refund, or replace the card if another copy is in stock.

Damaged or lost packages

Report shipping damage within 7 days with photos of the packaging and card. Tracked shipments lost in transit are refunded or replaced once the carrier confirms the loss.

How to start a return

Email palworldhq@palcardhq.com with your order number and the cards involved.