Return Policy
If a card is not what you expected, we will make it right.
30-day returns
Unopened, unaltered cards can be returned within 30 days of delivery for a refund of the item price. Return shipping is the buyer's responsibility unless the card was misgraded or damaged in transit.
Condition disputes
If a card arrives in worse condition than listed, email photos within 7 days of delivery and we will issue a partial or full refund, or replace the card if another copy is in stock.
Damaged or lost packages
Report shipping damage within 7 days with photos of the packaging and card. Tracked shipments lost in transit are refunded or replaced once the carrier confirms the loss.
How to start a return
Email palworldhq@palcardhq.com with your order number and the cards involved.
